Your product. Our craft. Made to order.
Not every buyer finds exactly what they need in a standard catalogue — and we understand that. Whether you need a specific size, a custom finish, your brand on the packaging, or an entirely new product designed around your space — we can make it happen.
Our custom order service connects you directly with our artisan communities in Karnataka and Tamil Nadu, who have the skill and flexibility to bring almost any natural fiber product idea to life.
What can be customised
Sizes & dimensions
Custom heights, widths, and dimensions for any product in our range.
Finishes & colours
Natural finishes are our default; dyes, lacquers, and surface treatments available on request.
Branded packaging
Add your logo, brand colours, or custom messaging using natural, biodegradable packaging.
Curated gift sets
Bespoke gift sets combining multiple products for hotel amenities or corporate gifting.
Material combinations
Blending bamboo, banana fiber, river grass, chumba, or palm leaf in a single product.
New product development
Have an idea that doesn't exist in our catalogue? We'll develop it from scratch with our artisan communities.
How the custom order process works
Share your requirements
Fill in the custom order form below with product type, material, size, quantity, finish, packaging, and reference images if available.
We assess and revert
Our design and production team reviews your requirements and gets back to you within 3–5 business days.
Sample development
We develop a physical sample for your approval before production begins.
Production & Quality Check
Every batch goes through quality checks before dispatch.
Export & Delivery
Your order is packed securely and shipped with tracking.
Tell us what you need
Fill in the form and our team will get back to you within 3–5 business days with feasibility, pricing, and lead time details.
Have reference images or sketches? You can mention them in the form and share them via email to contact@Elaa.com after submitting.
For Diwali and Christmas orders — we recommend reaching out at least 12–14 weeks before your required delivery date to allow time for sampling and production.
